About us

Independent Technical Support is a Pretoria based Information Technology Support company with a focus on client service satisfaction and quality hardware and software support. We operate in Gauteng, Limpopo, North West and in certain areas of Mpumalanga. We recognize our clients as partners in our business and therefore value their needs. We are certified suppliers of well-known Brand products and enjoy preferred support from those brand suppliers.

The company is privilege to have a dynamic and professional team that shares combined more than 18 years’ experience. The General Manager of the company was prominent in several high profile projects in the planning and management thereof. Projects included Bakwena Toll project, Configuration and final testing of well-known Tracking devices etc.

Company structure:

The company consist of three main stream divisions:

  • Hardware Support and Solutions
  • Software Support and Solutions
  • Internet Service Provider

Our Hardware division include but are not limited to the provision of state of the art technology and solutions that includes support and provision of:

  • Network analyses and installations
  • Desktop sales and maintenance
  • Needs analyses on current and new IT systems
  • CCTV analyses, installation and Maintenance
  • Server sales, installation and maintenance
  • Bio Metric solutions
  • Intelligent System Integration solutions

Our Software division include but are not limited to the provision of the latest software and solutions that includes support and provision of:

  • Microsoft Packages
  • Office 365 Packages
  • CCTV Intelligence
  • Bio Metric solutions
  • Financial Packages
  • Time and attendance
  • Exchange deployment
  • Email management
  • Back up services,(On site as well as off-site)

Our Internet Service Provider division can provide catered solutions for your company:

  • Domain registration
  • Managed Office 365 Packages
  • Hosting of websites
  • Cloud servers
  • Web development
  • Connectivity

Price Structure:

In tough economic times value for money always comes to mind. ITS offer a price structure that fits into all our clients’ budget structures. Our prices varies from once off services to an all-inclusive package of service level agreements that includes the following:

  • Premium Maintenance agreement
  • Platinum Maintenance agreement
  • Customer Value agreements

We pride ourselves that our response time on all signed service level agreements is 4 hours for non-critical call outs and one hour for critical call outs.




Our current clientele include several blue-chip companies which are industry leaders in road accident claims commercial law, property law, Manufacturing, Education, Accounting, Mayor Retail groups, Medical Services and Insurance groups.